Wait a few months and it will go down in price and be more mature and in some cases the developer admits that Denovo sucks and removes it in a patch. I wonder if they have ever thought that the reason why game sales are down on launch is because they launch a beta product full of bugs that is not worth it. I could care less about keeping up with the “NEW” games. I’d rather wait for games to end up on GOG and then buy them if it comes to that. Big Box physical games were where it was at. I stopped buying and playing PC games when shitty services such as steam arrived. Now You: Are you a Steam user? What's your take on Steam Refunds? It remains to be seen however how well this is handled by Valve after all. ![]() While the process is rather complicated right now, as you have to use the Steam website and add a reason to the refund request, it still improves the overall experience on Steam. Refunds improve the user experience on Steam significantly. Once you have added the information, hit the submit request button to complete the process. Valve requests that you tell them why you need to refund the product. Information about the purchase, price, date and name of the product are displayed then along with the refund method. ![]() On the next page, select "I'd like to request a refund".Select either "I purchased this by accident" or "It's not what I expected". A list of problems is displayed on the next screen.Select the product that you want a refund for from the list.Steam displays all recent products on the start page after you sign in.If you are not signed in to your Steam account already, use the sign-in option at the top to do so.Valve notes however that it is perfectly fine to refund a game you bought for full price to purchase it in a sale instead. For instance, if a user abuses the refund system. In abuse cases, refunds may not be permitted anymore.Games purchased outside of Steam cannot be refunded.Refunds are not provided for the following items or in the following situations Less than 2 hour playtime for all titles combined and if no items have been transferred Only for Valve games and third-party games that support it. Less than 2 hour playtime for title the DLC was purchased for, not consumed, modified or transferred You may return a bundle if no item of it has been transferred and if the total playtime of all items of a bundle is less than two hours. Bundles - The same refund rules apply to bundles (multiple games or DLC in a package).Steam Wallet - If you transfer money to your Steam Wallet, you may get a refund for it within fourteen days of purchase if purchased on Steam and not used in the meantime.After release, the standard 14 day and two hour playtime rule applies. Pre-purchased titles - Games that you have paid for in advance are refunded at any time prior to release.Third party developers need to add refund options to their games before this option becomes available for non-Valve developed games. In-game purchases - Refunds are offered for in-game purchases within Vale-developed games within 48 hours after purchase provided that the items have not been consumed, modified or transferred.Downloadable Content (DLC) - Refunds are available for DLC as long as the title the DLC was purchased for was not played for more than two hours after the purchase and the DLC has not been "consumed, modified or transferred".Valve notes that some payment methods may not support refunds and when that is the case, Steam Wallet is used to refund the payment instead. ![]() Refunds are awarded within a week of approval to the account's Steam Wallet or through the original payment method depending on whether that is supported or not. Refunds are available for games and software applications within two weeks of purchase that have a playtime of less than two hours total. Some conditions apply, for instance that you cannot request a refund for items that you have consumed already (think DLC). It allows users to get refunds for contents purchased on Steam if certain conditions are met.īasically, if you you purchased an item on Steam, you may request a refund for it. An option for users of the platform to refund purchase was introduced recently.
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